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Policies & Disclosures
POLICIES & DISCLOSURES
At the Bank of Elk River, we live true to our mission of exceeding customer expectations in everything we do. To that end, we provide full transparency of all policies and disclosures.
If you have any questions about any of the statements in this section, please call 763.441.1000, email customerservice@thebankofelkriver.com, or visit your nearest branch location.
Privacy Disclosure
| Effective Date: 3/2023 | |
| Facts | What does the Bank of Elk River do with your personal information? |
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What? | The types of personal information we collect, and share depend on the product or service you have with us. This information can include: • Social Security number and payment history • Account transactions and credit card or other debt • Transaction history and checking account information When you are no longer our customer, we continue to share your information as described in this notice. |
| How? | All financial companies need to share customer’s personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer’s personal information; the reasons The Bank of Elk River chooses to share; and whether you can limit this sharing. |
| Reasons we can share your personal information | Does The Bank of Elk River share? | Can you limit this sharing? |
| For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes — to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates' everyday business purposes — information about your transactions and experiences | No | We don't share |
| For our affiliates' everyday business purposes — information about your credit worthiness | No | We don't share |
| For our affiliates to market to you | No | We don't share |
| For our nonaffiliates to market to you | No | We don't share |
| Questions? | Call 763.441.1000 or click on the "Contact Us" link on our homepage | |
| Who we are | ||
| Who is providing this notice? | The Bank of Elk River | |
| What we do | ||
| How does The Bank of Elk River protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. | |
| How does The Bank of Elk River collect my personal information? | We collect your personal information, for example, when you • Open an account or use your credit or debit card We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. | |
| Why can’t I limit all sharing? | Federal law gives you the right to limit only • Sharing for affiliates’ everyday business purposes— information about your creditworthiness State laws and individual companies may give you additional rights to limit sharing. | |
| Definitions | ||
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. The Bank of Elk River has no affiliates. | |
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. The Bank of Elk River does not share with nonaffiliates so they can market to you. | |
| Joint Marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. The Bank of Elk River joint marketing partners include companies that assist in promoting our own products and services. Investment/Insurance Center’s Credit Card Issuer’s | |
Privacy Policy
If you have any questions about your rights as a user of this service, you can reach the administrator by email at: customerservice@thebankofelkriver.com
The Bank of Elk River understands the special duty that financial institutions have to safeguard our customer's sensitive information. This information may be required to be obtained by law or sought by the institution for proper business purposes, and such personal information is also vital to our ability to provide our customers with quality service.
The Bank of Elk River does not collect personal identifying information about site users except when specifically and knowingly provided by such users. Once you have provided personal identifying information, it will only be used for purposes of managing the website or for such other purposes as described at the point of data collection.
Our institution recognizes the reasonable expectation of privacy for all of our customers and the importance of protecting that privacy. The American Bankers Association, Consumer Bankers Association, and The Bankers Roundtable have developed joint industry privacy principles which are itemized below. The Bank of Elk River subscribes to these principles as one method to protect customer privacy.
The Principles
- Recognition of a Customer's Expectation of Privacy. The Bank of Elk River recognizes and respects the privacy expectations of our customers.
- Use, Collection and Retention of Customer Information. It is the policy and practice of the bank to collect, retain and use information about consumers and customers only where the bank believes the gathering of such information would be useful and allowed by law to administer the bank's business and/or provide products, services, or opportunities to its customers.
- Maintenance of Accurate Information. Procedures are established to ensure that all customer financial information is accurate, current, and complete in accordance with reasonable commercial standards.
- Limiting Employee Access to Information. Only employees with a legitimate business reason for knowing personally identifiable customer information shall have access to such information.
- Protection of Information via Established Security Procedures. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to protect your nonpublic personal information.
- Restrictions on the Disclosure of Account Information. The Bank of Elk River collects, retains, and uses information about individual customers as permitted by law and in administering our business and to provide products, services, and other opportunities to customers. This information is obtained from application information, transaction information, and consumer report information. Federal law allows us to disclose the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements.
- Maintaining Customer Privacy in business Relationships with Third Parties. Third parties that receive personally identifiable customer information will adhere to strict privacy policies in keeping such information confidential.
- Disclosure of Privacy Principles to Customers. The bank's privacy notice will be provided to customers initially and in the event a change has been made to the bank's privacy policy.